Product Design Engineering on User Experience-Perspectives
Product Design Engineering on User Experience-Perspectives
Bongard-Blanchy and Bouchard, in their journal in 2015, indicates that a user is a human who is targeted to utilise a product. Distinguishing dimensions that might influence his comportment towards a specific product are his age and gender (Crilly, Moultrie, and Clarkson 2004), cultural background, living environment (Locher, Overbeeke, and Wensveen 2009), and education/occupation.
A product on the other side is a specific type of object or interface or service that can be classed in a certain sector like automobile, alimentation, cosmetics, etc. (Krippendorff 2005). The overview of user and product is illustrated in the following figure.
Figure Source: https://hal.archives-ouvertes.fr/hal-01053931
Article Source: Dimensions of User Experience - from the Product Design Perspective
Similarly, Bongard-Blanchy and Bouchard, in their journal in 2015, indicates that the principles of how users experience products are equivalent to the human perception of the environment – a mechanism that has been investigated by Cognitive Psychology, Neuroscience, Sociology, Semiotics, and Philosophy for more than a century. From it we can draw conclusions on how humans perceive and interact with products.
In their journal, they consolidate the insights from the mentioned research domains. Precisely, the mentioned paper elaborates dimensions and mechanisms of human perception.
Furthermore, Bongard-Blanchy and Bouchard, in their paper defines the range of product dimensions that can evoke a reaction of the user. The use context and the temporality of experience are added as a third and fourth layer. Together this leads us to a proposition of a model of dimensions and mechanisms of User Experience.
Figure Source: https://hal.archives-ouvertes.fr/hal-01053931
Article Source: Dimensions of User Experience - from the Product Design Perspective
The mentioned figure conveys message that there are wider perspective to consider from the one of classical product design embarking into user experience design.
Thus its perspectives of classical Product Design are not merely limited into interplay of concrete (form, color, semantic, function). Furthermore, it intertwines holistic perspectives of functional properties, pragmatic quality, but also appearance, behavior, sensorial properties, hedonic quality and temporality.
Ultimately, product design and product design engineering has challenging responsibilities to switch focus from material product dimensions to a holistic view of User Experience.
Compiled by
Dr. Khristian Edi Nugroho Soebandrija, BSIE, MM.
Product Design Engineering Program - Binus Aso School of Engineering, BINUS University.