{"id":1710,"date":"2025-08-25T16:14:08","date_gmt":"2025-08-25T09:14:08","guid":{"rendered":"https:\/\/base.binus.ac.id\/business-engineering\/?p=1710"},"modified":"2025-08-26T10:35:06","modified_gmt":"2025-08-26T03:35:06","slug":"design-thinking-in-business-engineering-projects","status":"publish","type":"post","link":"https:\/\/base.binus.ac.id\/business-engineering\/2025\/08\/25\/design-thinking-in-business-engineering-projects\/","title":{"rendered":"Design Thinking in Business Engineering Projects"},"content":{"rendered":"<h1>Implementing Design Thinking for Business Engineers<\/h1>\n<p>For business engineers, design thinking offers a powerful mindset and toolkit to bridge the gap between technical feasibility, business viability, and human desirability.<\/p>\n<h2>So... What is Design Thinking?<\/h2>\n<p>Design thinking is a problem-solving approach that emphasizes empathy, experimentation, and iteration (Huyen, 2024). It originated from the world of design but has since transformed the way businesses, startups, and engineers face challenges.<\/p>\n<p>The classic framework includes 5 key stages (Juniantari et al., 2023):<\/p>\n<figure id=\"attachment_1712\" aria-describedby=\"figcaption_attachment_1712\" class=\"wp-caption clear aligncenter\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\" style=\"width: 640px\"><img loading=\"lazy\" decoding=\"async\" itemprop=\"contentURL\" class=\"size-medium wp-image-1712\" src=\"http:\/\/base.binus.ac.id\/business-engineering\/wp-content\/uploads\/sites\/4\/2025\/07\/design-thinking-1-640x427.png\" alt=\"Design Thinking Framework\" width=\"640\" height=\"427\" srcset=\"https:\/\/base.binus.ac.id\/business-engineering\/wp-content\/uploads\/sites\/4\/2025\/07\/design-thinking-1-640x427.png 640w, https:\/\/base.binus.ac.id\/business-engineering\/wp-content\/uploads\/sites\/4\/2025\/07\/design-thinking-1-480x320.png 480w, https:\/\/base.binus.ac.id\/business-engineering\/wp-content\/uploads\/sites\/4\/2025\/07\/design-thinking-1-768x512.png 768w, https:\/\/base.binus.ac.id\/business-engineering\/wp-content\/uploads\/sites\/4\/2025\/07\/design-thinking-1-1024x683.png 1024w, https:\/\/base.binus.ac.id\/business-engineering\/wp-content\/uploads\/sites\/4\/2025\/07\/design-thinking-1.png 1536w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><figcaption id=\"figcaption_attachment_1712\" class=\"wp-caption-text\" itemprop=\"description\">Figure 1. Design Thinking<\/figcaption><\/figure>\n<ol>\n<li><strong>Empathize<\/strong>: Understand the people you're designing for.<\/li>\n<li><strong>Define<\/strong>: Reframe the problem based on insights.<\/li>\n<li><strong>Ideate<\/strong>: Brainstorm a wide range of creative solutions.<\/li>\n<li><strong>Prototype<\/strong>: Build quick, low-cost models of ideas.<\/li>\n<li><strong>Test<\/strong>: Gather feedback, iterate, and improve.<\/li>\n<\/ol>\n<p>These stages are not always linear. Instead, it may loop back and forth, depending on the results.<\/p>\n<h2>How Do Business Engineers Use It?<\/h2>\n<h3>1. Empathize<\/h3>\n<p>Start by listening to users, customers, or frontline workers. This step will help uncover hidden pain points that need to be addressed.<\/p>\n<p><strong>Tools that can be used:<\/strong><\/p>\n<ul>\n<li>Interviews, shadowing, observation<\/li>\n<li>Empathy maps<\/li>\n<li>Customer journey maps<\/li>\n<\/ul>\n<h3>2. Define<\/h3>\n<p>After gathering insights, define a clear and focused problem statement. This step prevents optimizing the wrong thing.<\/p>\n<p><strong>Tools that can be used:<\/strong><\/p>\n<ul>\n<li>Point-of-View (POV) statements<\/li>\n<li>Problem trees<\/li>\n<li>Root cause analysis<\/li>\n<\/ul>\n<h3>3. Ideate<\/h3>\n<p>This stage is all about brainstorming and throwing in all the ideas. It's where business engineers combine their technical knowledge and out-of-the-box thinking to produce creative ideas.<\/p>\n<p><strong>Techniques that can be used:<\/strong><\/p>\n<ul>\n<li>Brainwriting<\/li>\n<li>SCAMPER<\/li>\n<li>Crazy 8s sketching<\/li>\n<li>Ideation workshops<\/li>\n<\/ul>\n<h3>4. Prototype<\/h3>\n<p>The prototypes don't have to be perfect. It just needs to be able to test out an idea's potential. Prototypes may be in the form of app mockups, redesigned forms, paper workflow simulations, etc.<\/p>\n<p><strong>Tools that can be used:<\/strong><\/p>\n<ul>\n<li>Figma, Balsamiq, etc. for UI<\/li>\n<li>Flowcharts, Business Process Model and Notation (BPMN), etc. for processes<\/li>\n<li>Physical mockups or wireframes<\/li>\n<\/ul>\n<h3>5. Test<\/h3>\n<p>Show the prototype to real users. Gather feedback. Improve. Repeat.<\/p>\n<p>This phase is to validate assumptions and make data-informed decisions.<\/p>\n<p><strong>Tools that can be used:<\/strong><\/p>\n<ul>\n<li>Usability testing<\/li>\n<li>A\/B testing<\/li>\n<li>Feedback forms<\/li>\n<li>Interviews<\/li>\n<li>Process KPIs (time, error rate, etc.)<\/li>\n<\/ul>\n<h2>Why Business Engineers Should Care<\/h2>\n<p>Design thinking helps business engineers to:<\/p>\n<ul>\n<li>Avoid solving the \"wrong problem.\"<\/li>\n<li>Balance people-centered design with data and logic.<\/li>\n<li>Deliver better digital transformation outcomes.<\/li>\n<li>Work cross-functionally with product, IT, and operations teams.<\/li>\n<\/ul>\n<h2>References<\/h2>\n<p>Huyen, N. (2024). Fostering Design Thinking mindset for university students with NPCs in the metaverse. <em>Heliyon, 10<\/em>(15), e34964. <a href=\"https:\/\/doi.org\/10.1016\/j.heliyon.2024.e34964\">https:\/\/doi.org\/10.1016\/j.heliyon.2024.e34964<\/a><\/p>\n<p>Juniantari, M., Ulfa, S., &amp; Praherdhiono, H. (2023). Design thinking approach in the development of Cirgeo\u2019s world Media. <em>Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI), 12<\/em>(1), 42\u201355. <a href=\"https:\/\/doi.org\/10.23887\/janapati.v12i1.55203\">https:\/\/doi.org\/10.23887\/janapati.v12i1.55203<\/a><\/p>\n<p>SDG's: 4 - Quality Education<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Implementing Design Thinking for Business Engineers For business engineers, design thinking offers a powerful mindset and toolkit to bridge the gap between technical feasibility, business viability, and human desirability. So... What is Design Thinking? Design thinking is a problem-solving approach that emphasizes empathy, experimentation, and iteration (Huyen, 2024). It originated from the world of design [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":1712,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-1710","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles"],"featured_image":{"phone":"https:\/\/base.binus.ac.id\/business-engineering\/wp-content\/uploads\/sites\/4\/2025\/07\/design-thinking-1-480x320.png","tablet":"https:\/\/base.binus.ac.id\/business-engineering\/wp-content\/uploads\/sites\/4\/2025\/07\/design-thinking-1-768x512.png"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v14.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Design Thinking in Business Engineering Projects - Business Engineering<\/title>\n<meta name=\"description\" content=\"This article explains how implementing design thinking framework can help business engineers with their working habits and projects.\" \/>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/base.binus.ac.id\/business-engineering\/2025\/08\/25\/design-thinking-in-business-engineering-projects\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Design Thinking in Business Engineering Projects - Business Engineering\" \/>\n<meta property=\"og:description\" content=\"This article explains how implementing design thinking framework can help business engineers with their working habits and projects.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/base.binus.ac.id\/business-engineering\/2025\/08\/25\/design-thinking-in-business-engineering-projects\/\" \/>\n<meta property=\"og:site_name\" content=\"Business Engineering\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-25T09:14:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-26T03:35:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/base.binus.ac.id\/business-engineering\/wp-content\/uploads\/sites\/4\/2025\/07\/design-thinking-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/base.binus.ac.id\/business-engineering\/#website\",\"url\":\"https:\/\/base.binus.ac.id\/business-engineering\/\",\"name\":\"Business Engineering\",\"description\":\"BINUS UNIVERSITY\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/base.binus.ac.id\/business-engineering\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/base.binus.ac.id\/business-engineering\/2025\/08\/25\/design-thinking-in-business-engineering-projects\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/base.binus.ac.id\/business-engineering\/wp-content\/uploads\/sites\/4\/2025\/07\/design-thinking-1.png\",\"width\":1536,\"height\":1024,\"caption\":\"Figure 1. 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