1.0Business Engineeringhttps://base.binus.ac.id/business-engineeringbusinessenghttps://base.binus.ac.id/business-engineering/author/businesseng/Empathy Map - Business Engineeringrich600338<blockquote class="wp-embedded-content" data-secret="HzpQrfzqBd"><a href="https://base.binus.ac.id/business-engineering/2025/01/03/empathy-map/">Empathy Map</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://base.binus.ac.id/business-engineering/2025/01/03/empathy-map/embed/#?secret=HzpQrfzqBd" width="600" height="338" title="“Empathy Map” — Business Engineering" data-secret="HzpQrfzqBd" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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https://base.binus.ac.id/business-engineering/wp-content/uploads/sites/4/2025/01/Picture3.png602345Empathy Map merupakan alat visual yang digunakan untuk memahami perspektif, kebutuhan, dan perilaku pelanggan dengan lebih baik. Alat ini membantu tim atau individu untuk "masuk ke dalam pikiran" pelanggan, sehingga mereka dapat menciptakan produk, layanan, atau komunikasi yang lebih relevan dan efektif. Fungsi Utama Empathy Map Memahami Pelanggan Secara Mendalam: Membantu menggali wawasan tentang apa […]